{"id":24242,"date":"2025-03-11T11:04:12","date_gmt":"2025-03-11T00:34:12","guid":{"rendered":"https:\/\/blogs.flinders.edu.au\/fit\/?p=24242"},"modified":"2025-03-11T11:22:36","modified_gmt":"2025-03-11T00:52:36","slug":"serviceone-upgrade","status":"publish","type":"post","link":"https:\/\/blogs.flinders.edu.au\/fit\/2025\/03\/11\/serviceone-upgrade\/","title":{"rendered":"ServiceOne upgrade"},"content":{"rendered":"<p>From Friday 14 March to Sunday March 16, Information and Digital Services (IDS) will be upgrading the ServiceOne platform to the latest release. No service disruptions are expected during the upgrade weekend.<\/p>\n<p>As part of the upgrade, we will be enabling Global Search across the platform. This tool will allow you to conduct system-wide searches and effectively locate records, reducing the need to navigate multiple menus.\u00a0There will be no other major changes to the User Experience on the platform.<\/p>\n<p>As we continue to upgrade our core IDS platforms like ServiceOne, we ensure they remain supported, keep our university safe and position Flinders University to take advantage of future capabilities.<\/p>\n<p>If you have any questions regarding this upgrade, please contact our Service and Marketing Success Platform Team using the \u2018ServiceOne Support\u2019 form in ServiceOne.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>From Friday 14 March to Sunday March 16, Information and Digital Services (IDS) will be upgrading the ServiceOne platform to the latest release. No service disruptions [&hellip;]<\/p>\n","protected":false},"author":4182,"featured_media":24254,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7718],"tags":[],"class_list":["post-24242","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-information-and-digital-services"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>ServiceOne upgrade - Flinders In Touch<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"ServiceOne upgrade - Flinders In Touch\" \/>\n<meta property=\"og:description\" content=\"From Friday 14 March to Sunday March 16, Information and Digital Services (IDS) will be upgrading the ServiceOne platform to the latest release. 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