Top End Senior Clinicians Put to the Test with Challenging Conversations

The Flinders NT Regional Training Hub was excited to welcome the renowned Pam McLean Centre to deliver an interactive workshop to Top End Senior Clinicians on the topic of complex communication skills.  The workshop addressed common and challenging communication skill scenarios that are encountered within doctor-patient interactions.

The Pam Mclean Centre is a not-for-profit organisation, based at the Royal North Shore Hospital which was founded following a generous donation from Mr David McLean. Mr McLean’s wife Pam had battled breast cancer over a period of ten years.  During this time, she had experienced the spectrum of positive and at times insensitive remarks from her clinicians.  The centre has evolved into a leading provider of evidence-based communications skills training for medical students, doctors, and allied health clinicians.

The workshop aims to further equip the participants to improve their communication skills and therefore their patients’ health and wellbeing whilst being able to minimise the stress and burden for the clinicians.

Joy Stewart (Clinical Psychologist) and Dr Renee Lim (Medical Doctor and actor) delivered an immersive, experiential event that was very professional and delved into realistic scenarios that doctors are faced with, providing participants with the opportunity to practice and refine communication skills.

Feedback from participants was extremely positive and that they had added another “layer of learning” and that these workshops should be “part of regular training”.


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