{"id":12,"date":"2018-11-05T10:27:15","date_gmt":"2018-11-04T23:57:15","guid":{"rendered":"http:\/\/blogs.flinders.edu.au\/ids-news\/?p=12"},"modified":"2021-05-05T14:31:56","modified_gmt":"2021-05-05T05:01:56","slug":"digital-student-teaching-services","status":"publish","type":"post","link":"https:\/\/blogs.flinders.edu.au\/ids-news\/2018\/11\/05\/digital-student-teaching-services\/","title":{"rendered":"Digital Student and Teaching Services Update &#8211; November 2018"},"content":{"rendered":"<p>Intended audience: IDS staff<\/p>\n<p style=\"text-align: left\">At the beginning of 2018,\u00a0the Digital Student and Teaching Services (DSTS) stream was born from 3 groups that had previously been aligned very differently. The two software focussed teams, Student Systems and Online Learning Systems, had been part of their respective business units and the Audio Visual Services team had been much more strongly aligned to Infrastructure. The common mission we established for DSTS is;<\/p>\n<p style=\"text-align: center\">\u2018<i>to provide\u00a0<\/i><i>seamless, reliable, intuitive technology\u00a0<\/i><\/p>\n<p style=\"text-align: center\"><i>that supports student learning\u00a0<\/i><\/p>\n<p style=\"text-align: center\"><i>from application to graduation<\/i>\u2019<\/p>\n<p>During the year,\u00a0the stream was joined by a growing Project and Change Delivery group with a common desire to enable the students\u00a0through\u00a0use of\u00a0technology.<\/p>\n<p><b>Audio Visual Services<\/b>\u00a0is on track to refurbish or update over 100 audio visual spaces by EOY (this includes around 70\u00a0lecture\u00a0capture enabled spaces). The team has started an ongoing rotation within the IDS Helpdesk to triage issues, share knowledge and improve service for all staff. There has been a strong focus on supporting\u00a0the College of Nursing and Health Sciences\u00a0with their simulation capability (manikins and simulation system support),\u00a0as well as providing IDS technical support for major events across all campuses.<\/p>\n<p><b>Online Learning Systems<\/b>\u00a0have successfully supported 9 rounds of patching for the Learning Management System (FLO). They have also transitioned the legacy REX system to\u00a0SkillsForge, supported the implementation of new\u00a0eReading\u00a0system (Leganto), testing and integration with Ci Anywhere project,\u00a0while providing critical support for the current curriculum management systems, simulation technologies and\u00a0Kaltura (over 16,000 teaching videos this year).<\/p>\n<p><b>Student Systems<\/b>\u00a0team members have been working collaboratively under pressure to keep the critical student services running smoothly (enrolment, course rules, placements, timetabling and government reporting). In 2018,\u00a0the team have provided a significant contribution to the Ci Anywhere and My\u00a0eQuals\u00a0projects,\u00a0while\u00a0also implementing\u00a0a\u00a0new\u00a0organisational\u00a0unit restructure for the\u00a0some of the Colleges.\u00a0They have also\u00a0been\u00a0providing training for the student management and placement systems.<\/p>\n<p>Our\u00a0<b>Project and Change Delivery<\/b>\u00a0team\u00a0have been focusing on establishing the\u00a0short and long-term\u00a0roadmaps for 6 major programs (Educational Technology Alignment Program (ETAP), Learning Analytics, Compass (aka Student Portal), Learning Space Plan, Curriculum Management and International Student Admissions). There have been some key success stories, with the delivery of the\u00a0<a href=\"http:\/\/www.flinders.edu.au\/flinders\/official-university-documents\/my-equals.cfm\">My eQuals<\/a>\u00a0service to students and successful tender processes for our Curriculum Management and International Student Admissions and for the trial of an\u00a0eProctoring\u00a0solution, all on track for early 2019.<\/p>\n<p>DSTS has undertaken significant work to understand the needs of our students. By partnering with the Student Experience team we\u2019ve established a Student View Group to ultimately understand what success means to our students and ensure they can contribute to decision making for all our future initiatives. In addition, we\u2019ve partnered with the Centre for Innovation, Learning and Teaching (CILT) to conduct a series of academic interviews to understand the needs of our teaching academics in relation to learning analytics and education technology. This has led to insights which have been collated into a series of personas and journey maps which can be\u00a0utilised\u00a0across DSTS. We\u2019re continuing to build further partnerships between CILT with two new working groups focusing on exploring learning technologies to promote interactive learning, and innovation in training design.<\/p>\n<p>For all teams in DSTS there has been a strong focus on our transformation to agile ways of working. We\u2019ve been experimenting with how our projects and operational teams work together to deliver the most value to our students, academics and staff. We\u2019ve seen the dividends of this hard work, through improvements to grade management, new examination support videos, and\u00a0Leganto\u00a0training. We\u2019ve also taken on the challenge to improve the experience for our medicine students through enhancements to placement management and timetabling systems and processes.<\/p>\n<p>We will finish the year with better alignment, a stronger\u00a0delivery capability and clearer\u00a0common\u00a0direction.\u00a0We look forward\u00a0to delivering\u00a0our 2019 program of work\u00a0on the foundations we have built.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Intended audience: IDS staff At the beginning of 2018,\u00a0the Digital Student and Teaching Services (DSTS) stream was born from 3 groups that had previously been aligned [&hellip;]<\/p>\n","protected":false},"author":1258,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[122],"class_list":["post-12","post","type-post","status-publish","format-standard","hentry","category-uncategorised","tag-digital-student-and-teaching-services"],"post_mailing_queue_ids":[],"_links":{"self":[{"href":"https:\/\/blogs.flinders.edu.au\/ids-news\/wp-json\/wp\/v2\/posts\/12","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.flinders.edu.au\/ids-news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.flinders.edu.au\/ids-news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.flinders.edu.au\/ids-news\/wp-json\/wp\/v2\/users\/1258"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.flinders.edu.au\/ids-news\/wp-json\/wp\/v2\/comments?post=12"}],"version-history":[{"count":0,"href":"https:\/\/blogs.flinders.edu.au\/ids-news\/wp-json\/wp\/v2\/posts\/12\/revisions"}],"wp:attachment":[{"href":"https:\/\/blogs.flinders.edu.au\/ids-news\/wp-json\/wp\/v2\/media?parent=12"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.flinders.edu.au\/ids-news\/wp-json\/wp\/v2\/categories?post=12"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.flinders.edu.au\/ids-news\/wp-json\/wp\/v2\/tags?post=12"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}