Providers of Flinders University’s Employee Assistance Program (EAP) have implemented strict infection control plans in light of the COVID-19 pandemic. Some are offering remote services rather than in person and a summary of actions is provided for staff information:

Human Psychology
Human Psychology offices are closing and its team is operating remotely. It is also offering additional services:

1. Wellbeing checks – employer requested service for employees self-isolated or quarantined at home. Include psychometric screening and interview questions using Psychological First Aid principles and client support in devising an individualised wellbeing plan. Please note that it is a confidential service with no feedback to the employer unless mandated risk is identified. Service ~ 1 hour consult
2. Isolation support – can be either employee or employer requested and the service is designed to specifically offer psychological support to employees self-isolated or quarantined at home.
3. PERMA+ Coaching – a coaching telehealth service that promotes wellness using positive psychology principles (PERMA+) as a framework to empower people to devise a PERMA+ Wellbeing plan whilst at home.
4. Manager assist – specific support for leadership including discussion of COVID-19 planning and support using Zoom.

PsychMed
PsychMed is currently open and taking face-to-face appointments.

Any clients who are unwell/symptomatic/isolating can attend via phone or video conference, and this is encouraged for those who are unsure about whether they would like to attend.

Cleaning regime has been intensified and any staff member who is symptomatic is required to self-isolate and be tested.

Clients are encouraged to engage in tele-psych services where able.

Early Assist Psychology
Early Assist Psychology is currently open and taking face-to-face appointments. Alternative arrangements can be made for those who are unwell or unsure about whether they would like to attend the office.

Psychology on Hackney
Psychology on Hackney is currently open and taking face-to-face appointments. Alternative arrangements can be made for those who are unwell or unsure about whether they would like to attend the office.

EASA
EASA is currently open and taking face-to-face appointments. Alternative arrangements can be made for those who are unwell or unsure about whether they would like to attend the offices. Updates are available on its Facebook page.

For all other local providers, staff are advised to contact them directly to arrange an appointment type that suits.

The EAP is a key element in Flinders University’s health and wellbeing resources for staff.