A reproduced piece of important information about Student ID cards and preferred names.
Starting 9 July 2025, all newly issued student ID cards will display your preferred first name as recorded in the Student System, supporting a more inclusive and respectful campus environment.
This initiative is designed to support students who use a name different from their legal name, helping ensure your ID better represents your identity.
Here’s an example of the updated ID card design:
(Preferred name updated in Student System) (Card with no preferred name nominated)
Free ID Card Reissue Period
From 9 July 2025 until the end of 2025, you can request a new student ID card at no cost that reflects your preferred first name.
Please note that existing ID cards will remain valid, so you don’t need to request a replacement unless you choose to.
Before You Request a New Card
To ensure your preferred name appears correctly:
- If you haven’t already, submit a request via Ask Flinders to update your preferred name in the Student System.
- Once your preferred name has been updated and appears in the Student System, you can then request a new student ID card using the process detailed below.
Please note that when you update your preferred name in the Student System, it will automatically appear across key university platforms, including FLO (Canvas), Service One and Microsoft Teams. This means your preferred name is visible to peers, academic staff, and in official communications.
Important: If you do not add a preferred name, your legal first name (as listed in the Student System) will appear in bold on your ID card by default. This applies to all newly issued cards.
How to Request Your Replacement ID Card
To request a replacement ID card online that displays your preferred name, please email idcards@flinders.edu.au and include the following information:
- Legal Given Name:
- Legal Family Name:
- Preferred Given Name:
- Student ID:
- FAN (Flinders Authentication Name):
- ID Card Collection Option (choose one):
- Collect in person at Bedford Park Campus*
- Collect in person at City Campus*
- Receive by post**
If you’d also like to update your photo, attach a suitable image and mention this in your request.
*For in-person collection, you must present photo identification, which may include your previous student ID card.
**If you select postal delivery, please ensure your current mailing address is included.
If you prefer, you can take your existing student ID card to Flinders Connect (Bedford Park) or City Campus in-person, and the staff there can help you update your ID card.
If you need a replacement ID card for any other reason, please follow the instructions provided on the Student ID Cards webpage.
Processing Time
Due to expected high demand, please allow up to 5 business days for your request to be processed. We appreciate your patience.
Business As Usual
Free replacements are always available for cards that are outdated due to significant changes—such as gender transition and associated name change or a substantial change in appearance—where a new photo or updated details are necessary.
Need help?
Visit our FAQ section.
If you require additional support with updating your preferred name or requesting a new ID card, please contact Flinders Connect by calling 1300 354 633 (option 2) or in person at their temporary location on Level 1 of the Library building.
