providing bulk billed psychology appointments via telephone and video is a service in the community providing bulk-billed psychological appointments via video and telephone counselling. Worth considering if you are seeking psychological services but finding it hard to access face-t-face appointments. Reading time ~ 2 minutes.

I like to keep my eye out for mental health and wellbeing services in the community. In fact I track a few of them in this post.

The reason is, that whilst we have a lot of supports here at Flinders, sometimes you need to head into the community to find what you need.

One thing I have consistently heard in the last couple of years is how difficult it can be getting in to see a psychologist in the community. Clinics are full. Long waiting times. There is a high cost.

In this context, it has been interesting to see alternative models of delivery of psychological services emerging.

One that I was alerted to the other day is called

This is a team of bulk-billing (with a GP referral) psychologists who provide services via video and telephone counselling.

You can get 20 sessions in a year for free. After that it is $88 per session, which is a good price even if you are paying upfront.

According to their site they have 147 psychologists, with experience across a range of areas, and some speaking other languages (e.g. Arabic, French, Hindi, Italian, Mandarin, Vietnamese)

Appointments can be 7 days per week including some after hours.

We (i.e. Health, Counselling and Disability Services) are not affiliated with this service in any way and therefore can’t guarantee the quality of the service. But I did note their high Trustpilot score – suggesting they’ve had a number of happy customers.

If you’ve been looking to see a psychologist on an ongoing basis, it might be worth considering this option.

I know that people have doubts about therapy delivered telehealth but there are ways to get the most out of telehealth appointments and the literature I’ve seen suggests the clinical outcomes are equal to those delivered via more traditional face-to-face methods. Mostly it is a willingness to try something different.

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Community External health and mental health services Treatment Options

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